Many people are looking for jobs that allow them to work remotely from the comfort of their own homes. As such, people often ask if one of the biggest known brands in technology, Apple, offers work from home jobs. Yes, as a matter of fact, Apple does offer work from home positions. These positions are primarily for Apple at home advisors.
Does Apple Have Work from Home Jobs?
As a well-known company, their business needs include an expectation of world-class customer service, and a knowledge of their great products. You don’t have to have technical expertise, but having some general tech support skills that will help you solve customer issues with their Apple devices always helps.
There are three different types of remote positions offered by Apple: Home Advisors, Team Managers, and Area Managers. The pay and responsibilities vary as you move up through the ranks, but most Apple employees start out as Home Advisors.
Do I have to be an Apple expert to apply?
No, you don’t have to be an expert in every Apple product to apply for a remote working position. Apple doesn’t expect you to know everything about every product because they are constantly making updates and introducing brand-new products to the market. It does help to have a basic understanding of Apple products or familiarity with iMac or Macbook computers.
What if I don’t have experience with Apple products?
Not having experience with Apple products doesn’t mean that you won’t be selected for a home advisor position. Apple does offer training to get you up to speed for the position they plan to have you work. If you have good hourly availability and customer service experience you still have a good chance of being selected.
Do I need a home office to work from home for Apple?
Yes, one thing Apple does require is for remote employees to have an office with a door so that it can be quiet during your working hours. You will also need a desk, internet service, and an ergonomic chair.
Do I need a computer?
No, Apple provides all of their remote employees with an iMac desktop computer and a headset. Just remember, it’s for work, not for personal use.
What about training?
Yes, Apple offers all of their new employees paid training that is completed virtually with a live instructor as a part of the Apple Work From Home Advisors team. The training is very comprehensive and will cover items like customer service and support, advanced troubleshooting, and product lessons on specific Apple products.
Will I be an Apple employee?
Yes, all job opportunities are considered full-fledged team members with the tech giant. This is true for all of the Apple at home remote positions.
Are there benefits?
Yes! As an Apple employee, you are entitled to benefits, even if you are working in a part-time or seasonal position. Apple provides its employees with stock discounts, employee pricing on Apple products, paid time off, educational reimbursements, charitable contribution matching, health and wellness coverage, and in some cases reimbursement for all or a portion of your internet bill. They even have interesting employee discounts you might enjoy.
What if I don’t like talking on the phone?
Although many of Apple’s work from home jobs do require talking to customers on the phone, there are some non-phone corporate opportunities as well.
To find them, search for jobs in the Hardware, Software, Machine Learning and AI, Marketing, Operations, Design, and Corporate Functions departments. Choose your country, and for location put home office and see what positions are currently available.
What are the hours?
Apple customer support is open from 9 am to 10:30 pm Central Standard Time every day, even on holidays. Shifts can vary based on customer service needs, and as you might imagine, there are plenty of hours available around the holidays. Everyone needs a little help getting those new Apple products up and running correctly.
How do I apply?
If you are interested in applying for a home advisor remote position with Apple go to the Apple Home Advisor Career Page and fill out an application. If you don’t already have one you will need to create an Apple ID. After that, you can apply through LinkedIn or upload your resume to the site.
What does it pay?
Of course, you are probably wondering what the salary is for a position with Apple. Apple doesn’t publish salaries for individual positions on its website, you can be sure they offer great pay, coupled with . Your salary will vary depending on the type of Apple at home position you receive, but Apple pays a competitive pay rate that is comparable with other remote customer service positions.
If you are looking for a work from home job and these details sound like a good fit for you, then Apple may be just the company that you are looking for. They offer great benefits for a remote job and flexible hours as well. They are also currently hiring, so if it sounds like you’re interested go ahead and apply today. Good luck!